Case Study

Oregon Higher Education Coordinating Commission, Office of Workforce Investments

2014 – 2018



Practice Area

Workforce Solutions & Innovation


Workforce Board Strategic Plan; Technical Assistance

Oregon Workforce Investment Board Strategic Plan and State and Local Technical Assistance



Oregon’s public workforce system was not aligned well with regional economies. They made the decision to re-designate its local workforce areas and create four new local boards. TPMA’s focus was on state and local strategic planning, creating a strategic planning toolkit, board orientation program, and facilitating the Oregon Workforce Investment Board’s (OWIB) strategic planning process.


The OWIB strategic planning process began in 2015 and included several board planning sessions; focus groups and interviews with stakeholders; and the facilitation of four subcommittees to create strategies for each goal. The final plan included a Mission Statement for the Board, a Vision Statement to frame the plan, Guiding Principles, and four Strategic Goals with accompanying strategies. The goals addressed cultivating a customer-centric system, developing business-driven solutions, matching skill development initiatives to demand, and focusing youth initiatives on work experience and employer connections. The plan has provided strategic guidance for the board, state agencies, and local initiatives.


After completing the OWIB’s strategic plan, TPMA assisted with the creation of local planning guidance to ensure local and regional plans incorporated the OWIB’s goals and strategies. We provided technical assistance to local boards throughout the creation of their local plans and assisted with plan evaluation. In providing ongoing technical assistance to carry out the vision of the OWIB, TPMA also assisted in facilitating the creation of a unified business services framework, developing a local assessment to identify best practices as well as technical assistance and training needs, identifying a roadmap for state support of sector partnerships and facilitating action planning at both the state and local levels.


• Reframed OWIB meeting agendas around strategic goals
• Incorporated OWIB vision, goals, and strategies into local planning guidance to ensure cohesive strategy across the state
• Plan inspired statewide focus on Next Generation Sector Partnerships (currently being implemented in all local areas)
• Created the Workforce System Executive Team, bringing together leadership from all partner agencies to create a cohesive agenda and message throughout the system
• Implementation of a minimum requirement of 25% of WIOA funding dedicated to occupational skill training
• Development and update of statewide WorkSource Oregon Standards to promote consistency across the system